Shipping Policy

Free Shipping on ALL Orders

How long does delivery take?

Delivery typically takes 3–7 business days. (Note: For pre-sale products, the delivery time depends on their arrival date.)

Where Does Arzopa Ship To?

North America:United States,Canada,Mexico

European Union:United Kingdom, Germany, Austria, Estonia, Ireland, Hungary, Greece, Spain, Slovenia, Slovakia, Cyprus, Sweden, Portugal, Malta, Romania, Luxembourg, Lithuania, Latvia, Croatia, Czech Republic, Netherlands, Finland, France, Denmark, Poland, Belgium, Bulgaria, and Italy.

Middle East:Bahrain, Israel, Kuwait, Oman, Saudi Arabia, and United Arab Emirates

Asia:Philippines, Thailand, Japan

South America:Brazil

Oceania:Australia

Order Processing Time

Barring force majeure, we will ship your order within 1 to 3 business days. Please note that multiple packages for the same order may arrive separately from different fulfillment centers.

If the item you ordered is temporarily out of stock, our customer service representative will contact you. You can choose to wait for the item to be restocked or cancel your order.

Shipping Time

Shipping typically takes 1 to 3 business days, depending on the product you purchased and your location.For more detailed shipping information, please select your shipping country or region from the options below:

Country or Region

Shipping Method

Ships From

Shipping Time

(Working Day)

Shipping Fee

United Status

USP/USPS

United Status

1-3

Free

Canada

CanadaPost/INTELCOM

Canada

1-2

Free

Australia

Amazon Logistics/Australia Post/Couriers Please

Australia

1-3

Free

Japan

Yamato

Japan

1-2

Free

Mexico

CNIAO MEX EAFETA EXPRESS

Mexico

5-7

Free

Brazil

CORREIOS

Brazil

7-10

Free

South Korea

Cainiao Worry-Free Logistics

South Korea

5-7

Free

Thailand

J&T Express

Thailand

1-3

Free

European Union(United Kingdom, Germany, Austria, Estonia, Ireland, Hungary, Greece, Spain, Slovenia, Slovakia, Cyprus, Sweden, Portugal, Malta, Romania, Luxembourg, Lithuania, Latvia, Croatia, Czech Republic, Netherlands, Finland, France, Denmark, Poland, Belgium, Bulgaria, and Italy.)

AmazonLogistics/ DHL

Local warehouse

2-3

Free

Order Modifications and Cancellations Policy

If you wish to make changes to or cancel your order, please contact our customer support team at support@arzopa.com immediately.

We will do our best to accommodate your request before the shipping confirmation is issued. However, please note that certain modifications may result in a delay in the dispatch of your order.

Special Orders and Shipped Orders

Please note that we cannot process changes or cancellations for special order requests or orders that have already been shipped.

For orders that are en route, we kindly ask that you wait until you receive the shipment before taking further action.

Our Commitment

We are here to ensure your experience with us is as smooth as possible. Your satisfaction is our top priority, and we are dedicated to meeting your needs with flexibility and efficiency.

If you have any further questions, please contact our customer support team at support@arzopa.com.

Return Policy for Shipped Orders

Upon receiving your shipment, if you wish to return any items, please contact our support team to initiate the return process.

We are committed to providing clear guidance and assistance throughout the entire return process.